Delivering Enduring Solutions

A one-stop source for telecommunications and networking solutions with a concentration on professional services

What We Do

We develop creative, comprehensive and sustainable solutions for a future where society can thrive. Equipped with an intimate understanding of local intricacies, world-class talent and proactive leadership, we plan, design, manage and engineer long lasting and impactful solutions to uniquely complex problems.

Our Partners

We work with them.

Some of our Partners.

Our Business Lines

We understand the challenges that our clients are facing in the fast-paced ICT sector. We provide tailored engineering solutions that meet even the most demanding client needs.

Omnichannel Contact Centers

Social Media

Robotic Process Automation

Cybersecurity

Unified Communication

Networking

Low Current Solutions

Data Centers and Infrastructure

Recent Posts from the Blog

Customer Reviews

Wael AlHaj Ali

Vice President Operations 

Smart Link BPO Solutions

"CGC has supported out contact center for over 10 years and we find them to be very knowledgeable and efficient. I highly recommend their services."

Ali Bshara

Country Channel Lead 

Avaya - KSA

"CGC has proved over and over to be professional, efficient and responsive in their project execution and support services. They are one of the best organizations I have worked with over my many years in the industry."

Murad Shamhan

IT Infrastructure & Technical Support Manager

Naqel Express

"CGC understands the criticality of the services they provide us and they respond to our needs accordingly. They are instrumental in helping us deliver the customer experience KPI we achieve."

Featured Clients

Featured Projects

SmartLink

SmartLink is a leader in outsourced omnichannel customer experience management in KSA and has relied on CGC as their technology partner since more than 15 years to implement and support their most mission critical technology – their contact center. During this long duration they have been able to rely on 24/7 uptime and have relied on this stability to grow their business by many magnitudes

Najm For Insurance Services

Over the last 10 years CGC has worked with Najm to build their IP Telephony and Contact Center systems covering all regions of the Kingdom. Najm needs to provide rapid response services to citizens of all groups and ages and as such has relied on CGC to install and support an integrated and advanced contact center Solution with a heavy reliance on self-services.

Al-Noor Specialist Hospital

Al Noor Hospital is one of the main hospitals in the Makkah region, providing its services to a wide segment of citizens in addition to its main role in providing medical services during the Hajj period. Due to the sensitive nature of its services it has depended on CGC to implement and managing a robust and redundant IP Telephony and contact center solution in the hospital.

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