Company Profile

Converged Generation Communications Company Ltd (CGC) is a subsidiary of CSC, a Saudi Arabian Company based in Riyadh and a leading company in the field of telecommunication solutions and services as well as low current systems, IP telephony, and data networks.

CGC forms part of the Muhaidib/Abu Nayyan Group of companies, encompassing over 250 companies and thousands of employees, including such corporations as Amwal Al Khaleej, SABB, Savola, ACWA Power, A.Abunayyan Electric Corp., and A.Abunayyan Trading Corp.

A one-stop source for telecommunications and networking solutions with a concentration on professional services, CGC offers a variety of products and services to satisfy even the most complex organizational requirements. CSC has its offices in Riyadh, Jeddah, Amman and Ramallah, and boosts a strong reference list and successful case studies.

CGC’s Mission is to achieve excellence and total customer satisfaction in providing state of art professional services in GSM, Fiber Optic, OSP Networks, VHF, UHF system, converged solutions (IPT, IPTV, IP-CCTV, and data networks) and low current systems.

Company Resources

CGC handles high quality products from only the very best manufacturers. The reputation of companies represented is a primary consideration in our mission. Being a representative of reputable names in their respective industries, local repairs are also done in our workshop using the best test and repair tools. CGC keeps an adequate supply of spare parts in our stocks and maintains the most up to date equipment for our engineers. CGC maintains an electronic link with many of our principals to ensure immediate response to customer queries and problems. We pride ourselves on our investment in resources and staff, all with the express purpose of making our solutions perform at their best.

Customer Satisfaction

The driving force for CGC has always been the satisfied customer. Our support and service is highly extended to meet the high standards of the brand names we represent. We take pride in the service department we have built over the years. Our leadership in the Integrated Systems market place begins with customer satisfaction and care, underlying our commitment and overall philosophy in "Meeting Customers' Needs". Our engineering facilities, sales, maintenance, repair, technical support, and quality assurance teams are “Committed to Quality”. Our service team is dedicated to offering reliable services, operating at maximum efficiency. High level of satisfaction is CGC's primary objective.

Method Statement

CGC aims to add value to its customers through “Value Engineering” thereby reducing costs without reducing specifications or operating requirements. As an independent company, we can supply the best product to meet any requirement. We are not obliged to use a certain manufacturers’ product to meet our contractual obligations to them, nor to meet annual sales quotas. We can source any products from any manufacturer. We have outlined the foreseen operational arrangements for the successful and efficient execution of integrated projects based on the principle that the entire custom installation and integration package would be designed and managed by CGC.