Our strength is our ability to respond to our customers' needs through compelling insights.

Our Business Lines

We understand the challenges that our clients are facing in the fast-paced ICT sector. We provide tailored engineering solutions that meet even the most demanding client needs.

IP Telephony

IP Telephony

Avaya’s SME product is called the IP Office and has the capability of serving up to 360 users. The IP Office is all any SME office will need to satisfy its communications needs.

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Contact Center Solutions

Contact Center Solutions

Whether it is a pure voice call center or a multi-media contact center including online calling and web chat, e-mail, faxes or any other form of interaction, Avaya will be able to satisfy your needs.

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IPTV

IPTV

IPTV equipment includes middleware, head-end server technologies, set-top boxes, VOD, web portals, games and other interactive IPTV applications that make up triple play.

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Network Solutions

Network Solutions

it’s a data processing nodes that are interconnected for the purpose of communication and resource sharing, typically sharing resources of a single processor or server within a small  area.

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Converged Solutions

Converged Solutions

Avaya offers technology for IP Telephony (IPT), customer contact centers, multi-channel interaction applications. HP complements these capabilities with state-of-the-art software.

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What we do

We develop creative, comprehensive and sustainable solutions for a future where society can thrive. Equipped with an intimate understanding of local intricacies, world-class talent and proactive leadership, we plan, design, manage and engineer long lasting and impactful solutions to uniquely complex problems.

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Project Management

Method Statement

CGC aims to add value to its customers through “Value Engineering” thereby reducing costs without reducing specifications or operating requirements. As an independent company, we are not tied to any equipment manufacturers.

 

Our Philosophy

CGC cannot stress too strongly the importance of adopting a streamlined and professional project management approach to its projects. With careful initial planning and the adoption of sensible practices and procedures it is felt that even the most complex systems may be designed, implemented and installed promptly and efficiently.

 

Project Specific Structure

The CGC Project Management Team structure will be tailored to provide an effective organization capable of managing all aspects of a project and to deliver a concise design. The Project Manager and his team will work throughout the project to ensure the design program objectives are planned and managed within a defined operating framework that brings together all the activities and disciplines involved, thus ensuring all relevant parties are aware of project progress.

 

Project Team

The Project Team will be headed by a qualified Project Manager who has full responsibility to the CGC Board and the client for implementation. All other project personnel will be selected for their proven ability to carry out their selected roles and their practical experience in undertaking similar roles.

Client Success Stories

CGC has supported our Contact Center for over 10 years and we find them to be very knowledgeable and efficient.   I highly recommend their services.
Wael A Haj Ali

Vice President Operations at Smart Link BPO Solutions

Our Pillars

Our advanced technology and business intelligence solutions are aimed at providing actionable insights that solve complex business problems and enhance business performance.

A one-stop source for ICT  Solutions, CGC offers a variety of products and services to satisfy even the most complex organizational requirements.

From IP Telephony to Wireless Mesh, clients are free to mix and match products, services, and features with the advice of CGC’s certified consultants.

Our team is dedicated to customer satisfaction through superior performance. These employees are in the center of these efforts and undertake full responsibility for the design, applications and performance of all our integrated systems. This begins with initial design and continues through implementation and technical support.

CGC continuously aims to achieve the highest possible customer satisfaction. As critical as its products and technologies are, nothing is more important to CGC’s success than the ability to build and preserve strong and lasting relationships with its clients. CGC will strive to ensure that each client will become a life-long client.

Phone

  • (+966)5 6677 7732

Message

  • info@cgc-sa.com

Our Location

  • Prince Nasser Bin Farhan St, Salahuddin, Riyadh 12434, Saudi Arabia